DELIVERY-

Usually by Royal Mail or Evri.

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Small Items;

(UK) Usually by Royal Mail 2nd class.

(EU/International) Usually by Royal Mail International Standard.

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UK delivery is normally 3-5 working days from placing your order.

EU delivery is normally 5-10 working days from placing your order.

International delivery depends on location, but is normally 7-12 working days from placing your order.

Costs will be advised at checkout.

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DELIVERIES TO OUTSIDE THE UK-

Deliveries to outside of the UK may incur your local Sales/Purchase Tax, VAT or GST etc. This will be collected by the courier prior to delivery, so please allow for this extra amount on top of our TOTAL invoice amount.

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GUARANTEE-

If in the unlikely event your item suffers a manufacturing defect within 12 months of purchase, we will replace or repair the defective item free of charge, including any additional postal charges.

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If your item is subject to a 'Full Refund' guarantee, a free returns label will be emailed to the email address you originally provided.  Please affix the label to the initial packaging with the item securely included, and take it to a local Post Office (please keep the posting receipt). A full refund including the initial delivery postage, will be refunded back to the bank account used for the initial purchase, within 3 working days of us receiving the item back.

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RETURNS-

Notify us by email or by using the CONTACT US form within 14 days of receiving your item, if you decide it is not what you wanted. You may then return your item to the address we will provide. Return postal charges and packaging would be your responsibility. The original purchase cost including the original postage cost (if any), will be refunded back to your account used for the initial purchase, upon us receiving the item back in its original condition.